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Phone Skills Training For Every Department
Online University, fit for every dealership.
Sales skills: Videos address the complete customer journey in depth. From earning, asking, and securing appointments to overcoming objections
Service skills: Videos address how to build value in selecting your dealership for service needs. These videos give participants the skills they need to secure appointments and create ongoing customer loyalty for your dealership
Parts skills:Videos address how to follow a methodology to become more of a consultative salesperson. Go above and beyond for your customers and give them confidence in your recommendations, and ongoing loyalty for your dealership
Receptionist skills: Videos are especially designed for your Director of First Impressions! These videos provide insights on how to serve our customers with the highest level of customer service possible